Returns & Exchanges
At Della, we want your home to feel perfect, which is why we offer a 30-day window for returns on all furniture and decor items in their original condition. If your purchase doesn't fit your space or style, our streamlined process ensures a hassle-free exchange or refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully place the items in their original packaging, ensuring all hardware, assembly instructions, and protective materials are included.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your box before dropping it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return for quality assurance, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing